WHEN IT'S GONE, IT'S GONE
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Frequently Asked Questions
Answer to all your questions!
How can I track my order
You can track your order by entering your order number together with your email address or phone number, or simply by entering your tracking number. Once you’ve entered the details and clicked "Track," you’ll see the current status of your order.
It’s normal for the progress bar to remain on "Info received" until the package is delivered. Updates about your shipment will appear at the bottom of the page as it moves through transit.
Delivery & Shipping
We ship all orders within the US via UPS. Place your order before 11:00 PM, and your package will be shipped the very next day free of charge. Enjoy fast, reliable delivery on us.
Need it even sooner? Upgrade to Express Shipping for just $4.95 and get priority handling, so your order arrives at your doorstep even faster.
Can I return the item(s) if I don't like them?
Not quite satisfied? No worries! You can easily and quickly return your order within 30 days of receipt. We make sure the process goes smoothly, so you don't have to worry.
How do I choose the right size?
Our clothes fit exactly as indicated in the size chart. You will find the size chart with each product, so you can always choose the right size and be sure it fits perfectly.
Need more help?
Have a question or need advice? Don’t hesitate to contact us. We are here to assist you and provide expert guidance.
Email: help@amaramae.com
Monday–Friday: 9 AM – 5 PM
Saturday–Sunday: 10 AM – 3 PM
For more questions, you can also check our FAQ page.